After Hours Check In Procedure
If you will be arriving after office hours, please contact our office and we will advise of how to retrieve your key from the after hours key safe.
Drop into our friendly reception between 8am and 7pm. Should you need assistance outside these hours, please see staff at the restaurant. We have loads of info, trail maps and flyers to help you!
Check in is 3pm. Early check ins are not available due to peak demand, however we will endeavour to have your room ready as early as possible.
Check out is 10am. Late checkout- fees apply and subject to availability.
Your accommodation is to be paid in full in advance, we do not offer refunds. We strongly advise you have good travellers insurance should the need to cancel arise.
The Alpine Resort Motel is strictly non-smoking. Any room found to have smoke inside will be charged $180 and if the room cannot be re-let the next night, you will forfeit the cost of the next night’s accommodation. Smoking is permitted outside in designated areas.
To hire games, DVD’S, after Will remotes for the lounge area you will be required to exchange your driver’s licence.
Upon arrival, you will be required to produce a bond of $100 by cash or credit card. If card- this bond will not be charged to your card but temporarily held until your day of departure when it will be released back to your card. (Banks sometimes take up to three working days to release funds). If there is excessive cleaning required due to stains, smoking, damage to the room, furniture or fittings, or something is missing example towels, DVD’s or games not returned, part or all of this bond will be forfeit.
We at Alpine Resort Motel have a no party policy and ask that you please try to respect other rooms by not being excessively noisy. Management reserves the right to terminate or refuse guest accommodation when guests do not comply with the house rules.